Refund policy

As this is a custom, made-to-order item, please carefully review the following details before placing your order.

✨ Crafted with Care & Love Each piece is 100% handmade and custom-made to order. Please allow 3–5 business days for us to carefully craft and pack your special goodies before shipping.
Natural Scratches & Marks Due to the nature of acrylic materials, minor marks, small scratches, or slight smudges may occur. These are a natural part of the production process and are not considered defects.
Initial Charms Movement The initial alphabet pieces are not fixed in place and may rotate or move naturally. Additionally, the shape and design of each letter may vary slightly depending on the alphabet character.
All Sales Are Final Because each item is personalized and handcrafted just for you, we do not accept returns, exchanges, or cancellations due to a change of mind.